WR-01
01
Intake without forms
A message, photo or voice note becomes a job record. Rivorix asks only what is missing.
- Input
- Output
- Structured job
For hospitality, retail, leisure and property teams
A fault comes in. A verified job goes out.
Your site team sends a WhatsApp message. Rivorix handles the unglamorous middle: asset lookup, warranty check, contractor brief, spend approval, attendance chase, evidence pack, and invoice match.
Product
Rivorix does the work after the message.
A normal ticket creates a queue. Rivorix creates a job with enough context to move: site, asset, priority, warranty, contractor, approval limit, evidence required, and the price to check later.
WR-01
one yes
02
Dispatch with control
The right manager approves the spend once. The contractor gets the context before the visit.
- Route
- Named approver
- Spend
- Quote frozen
checked
03
Close without loose ends
Before-and-after photos, parts, site confirmation and invoice variance stay with the same job.
- Proof
- Site evidence
- Finance
- Variance held
Built for the jobs that start messy and end up on finance's desk.
Proof
Every job leaves a record someone can trust.
The wall is deliberately repetitive. Every job carries the same four answers: what is at risk, what work is happening, what money is committed, and what still needs a human decision.
Kitchen
Live
Walk-in fridge is warm, stock still inside.
- Risk
- Food-safety stock loss
- Work
- Compressor check and door seal
- Money
- GBP 460 quote frozen
- Status
- Waiting for dispatch approval
Hotel
Queued
Guest lift fault came in before breakfast.
- Risk
- Guest access degraded
- Work
- Lift engineer dispatched
- Money
- Warranty route active
- Status
- ETA confirmed
Retail
Review
Front shutter jammed during opening checks.
- Risk
- Trading delay and access risk
- Work
- Motor and guide-rail reset
- Money
- Invoice drift held
- Status
- Variance awaiting manager
Office
Closed
AC cassette leaked above the boardroom.
- Risk
- Water damage and downtime
- Work
- Drain cleared and tray cleaned
- Money
- GBP 185 matched
- Status
- Photos verified
Leisure
Live
Roof leak found above the studio corridor.
- Risk
- Slip hazard and class closure
- Work
- Temporary seal and survey
- Money
- Capex flag attached
- Status
- Second visit booked
Restaurant
Queued
Extraction fan noise rose above the cookline.
- Risk
- Service disruption
- Work
- Belt tension and bearing check
- Money
- GBP 320 pre-approved
- Status
- Before photos received
Cafe
Closed
Coffee machine pressure dropping mid-rush.
- Risk
- Revenue loss at peak hours
- Work
- Pump replaced and pressure tested
- Money
- Parts matched to quote
- Status
- Site confirmed fixed
Gym
Live
Hot water dropped below morning demand.
- Risk
- Member complaints
- Work
- Booster set and valve checked
- Money
- Contract rate applied
- Status
- Temperature proof due
Cinema
Closed
Emergency light failed the daily walk.
- Risk
- Compliance gap
- Work
- Battery unit swapped
- Money
- GBP 95 matched
- Status
- Certificate attached
Warehouse
Review
Dock door sensors stopping goods-in.
- Risk
- Inbound queue building
- Work
- Sensor alignment and test cycle
- Money
- Overtime line flagged
- Status
- Ops approval needed
The record
The same job makes sense to the site, ops and finance.
Site teams keep reporting in the fastest channel they have. Operations sees contractor movement. Finance sees the quote, the evidence and the reason any number changed.
WR-01 is warm again. Can someone send refrigeration?
ColdChain has the brief. Approval is with Priya because warranty is still active.
JB-0142
Urgent
AssetWalk-in refrigerator WR-01
ContractorColdChain Services
WarrantyIn warranty until Oct 2026
ApprovalPriya Rao, site ops
Frozen quoteGBP 460
InvoiceGBP 505
GBP 45 held for review
Live job flow
The work moves forward only when the record is ready.
Report
01 / 04The report is messy. The job is not.
Rivorix turns the first message into a record that a contractor, manager and finance lead can all use.
- WhatsApp: "Walk-in fridge reading 11 C"
- Asset matched: WR-01
- Food-safety urgency set
Where it fits
For estates where a small fault quickly becomes a real cost.
Hospitality and restaurants
Refrigeration, extraction, coffee machines, guest lifts and the urgent calls that arrive during service.
Retail and leisure
One reporting route for stores and venues, with approval and evidence held centrally.
Property management
Access gates, managed properties, boilers, BMS faults and contractor visits that need a clean paper trail.
Control
Automation should reduce chase, not remove judgement.
Rivorix keeps approval limits, warranty rules and hazard procedures explicit. If the job leaves the safe path, the system stops and routes it to a named person.
Hazard or spend limit detected
Automation paused
Named approver paged
Exception kept on the job
LimitsSpend routes up before dispatch
WarrantyClaim first, escalate only when needed
EvidenceClose-out needs proof from the site
InvoiceVariance waits for human review
Built beside operators
Designed around the back corridor, not the ticket queue.
Rivorix is shaped by the awkward parts of maintenance: the blurred equipment photo, the contractor who needs context, the manager who only wants the decision, and the invoice that arrives after everyone has forgotten the job.
Design partner pilot
Run the next ten jobs through Rivorix.
Keep your contractors, approval limits and WhatsApp reporting. We will map the estate, run live jobs, and show exactly where time, evidence or money is leaking.
Apply for a pilot30-day pilot
A pilot should prove the workflow, not create another migration.
- 01Choose 3 to 5 locations with real maintenance volume
- 02Load your sites, assets, approval rules and contractor list
- 03Run live jobs from WhatsApp report to close-out
- 04Review dispatch time, evidence quality and invoice variance